All prices include VAT at current rate of 20%
When you place an order through our website to purchase goods, we will send you an email confirming the receipt and details of your order . You warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old. Your order represents an offer to purchase goods from us, which is accepted by us when we deliver the goods to you.
The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the products accurately, items supplied may vary slightly from these images.
All goods offered for sale on our website are subject to availability. We will inform you as soon as possible if the item(s) you have ordered is (are) not available and we will not process your order. If you have already paid for the item(s) we will offer you a full refund or an alternative item.
Information from you
Before we can process your order you must provide us with (i) your name, address and email address; and (ii) details of the credit or debit card that you wish to use. We will use this information to process your order. It is your responsibility to ensure you have provided us with the correct information.
Cancellations and Returns
If you are contracting with us as a consumer, you have the right to cancel your contract at any time up to seven working days after the day on which you receive the goods you ordered. You must take reasonable care of the goods whilst in your possession and they must be returned to us. You must inform us in writing of the cancellation of the contract. You can do so by emailing us at firstname.lastname@example.org
We offer a 14 day returns policy which begins from the date you received the goods. Any returns outside of this period will not be refunded unless damaged or defective. All unwanted goods should be returned in a re-saleable condition. This does not affect your statutory rights.
When you send the goods back to us, we will process the returned goods and offer you the choice of a replacement or a refund. If you request a refund we will refund the full price of the goods and any applicable delivery charges you paid for. You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your return.
Unless the goods are faulty or not as described, you will be responsible for the cost of returning the goods to us. Advice about your legal rights as a consumer is available from your local Citizens' Advice Bureau or Trading Standards office.
We normally charge a delivery cost over and above the cost of the goods.
Limitation of Liability
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss even if the loss was reasonably foreseeable to both you and us when the contract for the sale of the Products was formed.
Amendments to the Terms
We reserve the right to make changes to our website, policies and these Terms at any time. You will be subject to the Terms in force at the time that you purchase goods from us, unless any change to these Terms is required by law (in which case it will apply to orders previously placed by you). If any of these Terms are deemed invalid, void, or for any reason unenforceable, that term will be deemed severable and will not affect the validity and enforceability of any remaining term.